We are a national charity with a helpline that takes calls from across the UK. We also work locally where we can, and work with local health commissioners in London and Merseyside to ensure that men are informed about the local agencies available to them, and provide a dedicated and focused campaign message. We launched our ‘Merseyside CALMzone’ in 2000, and since then suicide in that region has dropped year on year among young men and sits below the average for both the North West and England and Wales.
London CALMzone was launched November 2011. Our Helpline: We offer confidential, anonymous and free support, information and signposting to men anywhere in the UK through our helpline. Calls are taken by trained and skilled helpline workers who will listen empathetically, inform appropriately and signpost accurately with the aim to improve the mental well-being of the caller. This service is caller led, confidential and anonymous.
Through them we also offer an SMS texting service in London & Merseyside. We currently take between between 2000 – 2500 calls per month.
Helpline – London Call: 0808 802 58 58 Our London helpline is open 7 days a week, 5pm to midnight. Callers can talk through any issue, listen and offer information and signposting. Both services are confidential and anonymous – calls and texts won’t show up on your phone bill. Calls are free from landlines, pay phones and EE, O2, 3, Vodafone, Orange, T-Mobile and Virgin. Other networks, such as supermarket brand sims, may charge.
CALM now run a Webchat service which runs from 5pm –Midnight everyday.