Improving Victim Outcomes

Improving Victim Outcomes

Last year the Mayor announced an investment of over £47 million across three years for a range of victim support services. In order to ensure that the investment produces the best outcomes for victims, and meets the commitment within the Police and Crime plan of putting Victims at the heart of what they do, the Mayor's office needs a clear idea of the current provision and what further support Victims need. 

The Mayor's Office for Policing And Crime (MOPAC) has commissioned Opinion Research Services (ORS), an independent social research company, to work with the independent Victims’ Commissioner for London – Claire Waxman – to undertake a review of London’s support services and their compliance with the Code of Practice for Victims of Crime. This will help to ensure Victims get the help they need, when they need it. 

As part of that, the Mayor's office are asking victims to complete an online questionnaire about their experiences. This work seeks to understand the perspective of victims across the capital, with an additional focus on victims of hate crime and young people affected by crime.

The Mayor's office want to give all victims the opportunity to contribute and, by capturing as many of their views and insights as possible, place victims at the heart of a criminal justice service, identify their needs, the demand on services and gaps where further support is needed.

The survey is available here

Please note that the survey will run for until the end of May 2018. If you would like to find out more about this work, please ask Matthew Chester.